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ORDER + SHIPPING

  • We offer Free Shipping on orders over 75$ in the US

    For orders below 75$ the shipping fees will appear before to checkout.

    The shipping fee for orders below 75$ is charged based on the subtotal before taxes, discounts, and non-refundable.

    Indicated shipping timeline is an approximate number of days an order takes to deliver from the ship date indicated at checkout, and does not include weekends, holiday and any unforeseeable delays on the courier's end (weather, volume, traffic, etc).

    Usually it takes around 4-6 Business Days (US only)

    Orders placed on Saturdays and Sundays will begin processing the following business day (excluding public holidays).

    Delivery may be delayed if a change of delivery option was submitted on the customer's end. If your order consists of in-stock, shipping later and/or made-to-order pieces, the dispatch date may change. Make sure to check the dates indicated during checkout and on your confirmation email.

    Deliveries outside of the US, Canada, Australia, United Kingdom and Germany may be subject to additional custom duties and service fees. Please note that Hey, Magic Babe! does not have any control over them and cannot advise as to what the cost will be, as they vary by country. For more information, please contact your local customs office. Keep in mind that we're not able to reimburse you for duties and taxes paid upon delivery.

  • Tracking numbers are automatically sent to your email as soon as your order is packed! Once the courier picks up the package and scans it into the system, the tracking number can be used to see the information about your order. This may take a couple hours and if the order was packed on the weekend, it will be updated next available business day!

  • If you need to make any changes to your order, including adjusting and cancelling of the order, or changing the shipping address, please reach out within 24 hours of placing the order. Kindly note that as our team works hard to get your order dispatched as quickly as possible, we may not be able to cancel or update your order upon request.

    For made to custom pieces, once the order is placed, we are not able to cancel or update the order.

  • In Stock

    It's in our facilities and ready for a new home! In Stock items typically ship within 3-4 business days from the purchase date.

    Shipping Later

    We don’t have it on hand yet but it’s coming soon! Not to worry, you can still purchase it, and your order will be added in the queue to be shipped as soon as they are available!

    Made To Order

    Once your order has been placed, we need to craft the piece since it’s being made specially for you, and can take a bit more time to be processed. Be sure to note the estimated shipping date on the product page so you can plan accordingly.

  • Worldwide Shipping

RETURNS

  • Please note your original shipping fee is not refundable and will be deducted from the refundable amount. Orders outside of Germany, Australia, Canada, UK, and US may have duties and taxes incurred. You are responsible for paying these fees and we’re unable to waive or refund them, even if the order is returned back to us.

    RETURN SHIPPING FEE

    Canada and USA $10

    Europe $30

    Other International Countries $35

  • We offer 7 days returns for all customers. The return shipping fees are deducted from the refund amount. The return window starts from the day the shipment is delivered/picked up.

    To qualify for a return:

    Items must be in their original condition without signs of wear or damage

    Items returned by mail must be in all original packaging (tags, box, and pouch included)

    No individual item of a set can be returned for refund, store credit and/or size exchange, and must be returned as a complete set.

    All below items are non-returnable:

    Made to order product & Gift cards

  • Please note your return will be processed within 7 business days from the time we receive it in our warehouse. Once processed, we will send you a confirmation via email!

  • Who doesn’t love a good sale?! We always try to offer the best discounted price on our sale items and because of this, all sale items are final sale. Please make sure to read all product details on sale items before purchasing.

  • Under our warranty, we’ve got your back. This means that for 2 months from the date of purchase, we’ll take care of your product if any damage to the material or the workmanship of the jewelry occurs. Just contact us and we'll work together to find a resolution.

    The warranty does not cover lost items, scratches that come with normal wear and tear (like a bent ring or broken chain), improper use or storage of your product, and any modification to your product done by a third party.

PRODUCT CARE

  • Our jewelry is nickel-free and hypoallergenic unless specified on a product page. Generally, our gold products are 18K gold plated or gold filled over brass.

  • We encourage our customers to avoid excessive contact with water, lotions, perfumes & chemicals as these will deteriorate the quality of the plating and semi-precious stones. This usually helps with preserving the life of your Hey, Magic Babe Jewelry. You can use a microfiber cloth to gently clean your items.

  • To maintain the gorgeous thick layer of real 18 karat gold plating we recommend removing all pieces before swimming or exercising.

FAQ

  • All items are packaged in a box with a meaning card. We are pleased to offer complimentary gift wrapping,

  • We strive to source the highest quality, authentic gemstones to make your piece of Hey, Magic Babe as meaningful as it is beautiful. As a result, all of our healing gemstones come in variations of color, pattern, and texture. We consider that these variations are what make your piece of jewelry that little bit extra special and unique—a reflection of you.

  • Our crystals are like batteries, they need to be recharged periodically.

    I highlight my favorite ways:

    Moon or Sun Bath

    Sage, Incense or Palo Santo

    Selenite or your own hands

    Don’t forget to set your intentions

  • I handcraft each and every piece of jewelry with healing crystals, pouring love and dedication into every detail.

    Moreover, I take great care in thoughtfully curating a collection of high-quality jewelry from artisans who share my brand's values, ensuring you have access to the most stunning, wearable, and timeless pieces.